1 - Scope
These General Terms and Conditions of Sale (“Terms”) govern all contractual relations between Héra & Lutèce SASU (“Company”, “we”, “us”) and the Client (“you”). These Terms apply to all event planning, design and related services sold by the Company. Acceptance of a quote, payment of a deposit, or signing of a contract constitutes full and unreserved acceptance of these Terms.
2. Quote and Contract Formation
2.1. All services are subject to a detailed quote and/or contract, which together with these Terms form the entire agreement between the parties.
2.2. A quote becomes binding when signed by the Client and accompanied by the stipulated deposit.
2.3. In the event of a conflict between these Terms and a specific contract, the contract shall prevail.
3. Fees and Payment
3.1. Fees are expressed in Euros (€) and exclusive of VAT unless otherwise stated.
3.2. Payment terms (deposit and balance) are specified in the contract and/or the proposal.
3.3. Late payments are subject to interest and recovery costs as permitted under French law.
4. Cancellation and Postponement
4.1. All cancellations must be notified in writing.
4.2. Cancellation fees depend on timing and are detailed in the contract.
4.3. In the event of postponement, the Company may adjust the quote to reflect increased costs.
5. Responsibilities and Insurance
5.1. We undertake to perform services with professional care but cannot be held liable for events beyond our control.
5.2. Clients must maintain appropriate civil liability insurance for the event.
6. Intellectual Property — Images & Videos
6.1. All photographs, videos, motion pictures and other audiovisual content produced in connection with the services (“Content”) remain the intellectual property of the respective creators (photographers, videographers, Company or subcontractors).
6.2. The Client is granted a non-exclusive, non-transferable license to use the Content for personal and private purposes only (e.g., personal social media, private sharing).
6.3. Commercial use, publication (including blogs, magazines, promotional websites), resale, or any distribution beyond private purposes requires prior written consent from the content owner.
6.4. The Company may use event images and videos for its portfolio, website, promotional materials and social media, unless the Client expressly declines this in writing prior to the event.
6.5. Clients warrant that they have informed all attendees that they may be photographed or filmed and consent to the use of such Content under these Terms.
7. Force Majeure
7.1. Neither party shall be liable for failure to perform obligations if such failure is due to force majeure, including but not limited to: natural disasters, pandemics, strikes, war, governmental regulations, or unforeseen events beyond reasonable control.
7.2. The affected party shall notify the other as soon as possible. Obligations are suspended for the duration of the force majeure event.
7.3. If force majeure continues beyond a reasonable period (e.g., 30 days), either party may terminate the contract without further liability, except for sums already due for services performed prior to the event.
8. Liability Limitation
8.1. The Company’s liability shall be limited to the total amount paid for services under the contract.
8.2. Indirect or consequential damages are excluded.
9. Governing Law and Jurisdiction
9.1. These Terms and contracts are governed by French law.
9.2. In case of dispute, the courts of Paris shall have exclusive jurisdiction.
10. Amendments
10.1. We may update these Terms. Continued use of services constitutes acceptance of updated Terms.
